SITEBORNE SIGNAL MODULE
FeedbackAtlas — customer-language intelligence
Organizes approved surveys, questions, and feedback into recurring themes with source links and minimum sample rules.
BUSINESS OUTCOME
What this capability changes.
- Reveal repeated questions
- Identify content gaps
- Preserve source evidence
Best for
Service businesses, Product teams, Content teams
From $2,000
Care from $200/month
PLAIN LANGUAGE, TECHNICAL PROOF
What FeedbackAtlas does.
Groups repeated customer comments into themes while keeping every theme connected to the original words.
Teams can see what customers repeatedly struggle with without treating a tiny sample as a market truth.
A real-world use
Support comments about setup time, account ownership, and reporting become three traceable themes with sample counts and source excerpts.
FOR TECHNICAL READERS
How the control model works
Source-linked clustering is combined with minimum-sample rules. Exact tags remain the fallback, and trend language is suppressed when evidence is insufficient.
Failure path: Exact filtering, manual tagging, and source-linked review queue.
INTERACTIVE WALKTHROUGH
Use FeedbackAtlas before discussing it.
Edit the sample feedback—one comment per line—and see which themes have enough evidence to surface.
The interaction uses your input and identifies whether it runs locally, checks this live site, or previews a production control. It does not disguise seeded output as intelligence.
System view
Required
cloudflare-d1, cloudflare-vectorize
Optional
cloudflare-workers-ai, cloudflare-ai-gateway
Fallback
Exact filtering, manual tagging, and source-linked review queue.
cloudflare-d1, cloudflare-vectorize, cloudflare-workers-ai, cloudflare-ai-gateway
2026-08-02
Provider limits, terms, model availability, and pricing may change. Production accounts remain client-owned.
Data classification
- Approved feedback
- De-identified support records
LAUNCH ALLOWANCE
Semantic retrieval
Prototype and low-volume vector storage and query capacity.
Upgrade triggers
- sample size — below configured minimum. Suppress trend claims.
- vector usage — 75%. Review index and paid successor.
View implementation proof
Decision rationale
The implementation favors semantic HTML, static rendering, typed content, and isolated on-demand routes. Optional AI never controls pricing, eligibility, or emergency routing.
Controls
- WCAG 2.2 AA target
- Provider-neutral adapters
- Usage caps and kill switches
- Client-owned production accounts
- Conventional fallbacks
Verified evidence
- The browser demonstration runs from a clean clone without a paid credential.
- Kill switch and allowance states are typed configuration.
- Primary navigation and contact paths remain independent of this module.
Known limitation
External provider allowances and production behavior require owner accounts and deployment-time verification.